What is your refund policy?

April 15, 2015 by ThemeStreet

If something is not done to your expectations, please let us know. We’ll send a team out to make it ...

What is your 100% satisfaction guarantee policy?

April 15, 2015 by ThemeStreet

If you’re not content with your cleaning, we will come out and re-clean (within a 7 day window). If you ...

Do the cleaning professionals go through a background check?

April 15, 2015 by ThemeStreet

Yes they do. We run a detailed nationwide background check on all applicants as the last step in our pre-screening ...

Is my billing information kept safe and secure?

April 15, 2015 by ThemeStreet

We have three levels of security in place. First off our booking page is protected by extended validation ssl. Secondly ...

What happens if something goes wrong during my appointment?

April 15, 2015 by ThemeStreet

If something goes wrong we’re here to make it right. Please let us know right away and we’ll be there ...

Can I trust my cleaning professional?

April 15, 2015 by ThemeStreet

All of our folks are interviewed and pass a nationwide detailed background check. Only about 10% of the people that ...

Can I request special tasks or extras?

April 15, 2015 by ThemeStreet

Sure thing. You can select extras at checkout. If you have already completed the booking form simply respond to your ...

Do you bring your own cleaning supplies, products and equipment?

April 15, 2015 by ThemeStreet

We bring our own cleaning supplies but please let us know if you have any special requests and we would ...

How much will it cost?

April 15, 2015 by ThemeStreet

We price based on the number of bedrooms and bathrooms in the home. Select the number and the price is ...

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